Welcome to EOX Electric. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services. By accessing our website, you agree to the practices described in this policy.

Information We Collect

• Personal Information: This includes your name, email address, phone number, billing information, and any other details you provide when making a purchase or signing up for our newsletter.
• Non-Personal Information: This includes data such as your IP address, browser type, and browsing behavior on our website. This information helps us improve our website’s functionality and user experience.

How We Use Your Information

• Order Processing: To process and fulfill your orders, including sending you order confirmations, shipping notifications, and customer service communications.
• Personalization: To personalize your experience on our website, such as displaying content and products that are relevant to you.
• Marketing Communications: To send you promotional emails and newsletters, if you have opted in. You can unsubscribe from these communications at any time.
• Improvement of Services: To analyze user behavior and feedback to improve our products, services, and website performance.
• Legal Compliance: To comply with legal obligations, prevent fraud, and ensure the safety and security of our website and users.

Sharing Your Information

• Service Providers: Third-party companies that assist us with payment processing, shipping, marketing, and other essential services. These providers have access to the necessary information only to perform their functions and are bound by confidentiality agreements.
• Legal Authorities: If required by law, we may disclose your information to government authorities, law enforcement agencies, or other third parties in response to a legal request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you interact with our site. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct any inaccuracies in your personal information.
• Deletion: Request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: Unsubscribe from marketing communications or withdraw consent where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically to stay informed about how we protect your information.